BibTeX record journals/ijhci/CeaparuLBRS04

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@article{DBLP:journals/ijhci/CeaparuLBRS04,
  author       = {Irina Ceaparu and
                  Jonathan Lazar and
                  Katie Bessi{\`{e}}re and
                  John P. Robinson and
                  Ben Shneiderman},
  title        = {Determining Causes and Severity of End-User Frustration},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {17},
  number       = {3},
  pages        = {333--356},
  year         = {2004},
  url          = {https://doi.org/10.1207/s15327590ijhc1703\_3},
  doi          = {10.1207/S15327590IJHC1703\_3},
  timestamp    = {Thu, 18 Jun 2020 22:01:41 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/CeaparuLBRS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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