BibTeX record journals/ijesma/SindwaniG16

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@article{DBLP:journals/ijesma/SindwaniG16,
  author       = {Rajiv Sindwani and
                  Manisha Goel},
  title        = {The Relationship between Service Quality Dimensions, Customer Satisfaction
                  and Loyalty in Technology based Self Service Banking},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {8},
  number       = {2},
  pages        = {54--70},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJESMA.2016040104},
  doi          = {10.4018/IJESMA.2016040104},
  timestamp    = {Thu, 14 Oct 2021 09:06:45 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/SindwaniG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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