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BibTeX record journals/ijesma/SindwaniG16
@article{DBLP:journals/ijesma/SindwaniG16, author = {Rajiv Sindwani and Manisha Goel}, title = {The Relationship between Service Quality Dimensions, Customer Satisfaction and Loyalty in Technology based Self Service Banking}, journal = {Int. J. {E} Serv. Mob. Appl.}, volume = {8}, number = {2}, pages = {54--70}, year = {2016}, url = {https://doi.org/10.4018/IJESMA.2016040104}, doi = {10.4018/IJESMA.2016040104}, timestamp = {Thu, 14 Oct 2021 09:06:45 +0200}, biburl = {https://dblp.org/rec/journals/ijesma/SindwaniG16.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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