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BibTeX record journals/ijeis/Al-RefaieAB14
@article{DBLP:journals/ijeis/Al-RefaieAB14, author = {Abbas Al{-}Refaie and Mohammad D. Al{-}Tahat and Nour Bata}, title = {CRM/e-CRM Effects on Banks Performance and Customer-Bank Relationship Quality}, journal = {Int. J. Enterp. Inf. Syst.}, volume = {10}, number = {2}, pages = {62--80}, year = {2014}, url = {https://doi.org/10.4018/ijeis.2014040104}, doi = {10.4018/IJEIS.2014040104}, timestamp = {Tue, 29 Dec 2020 18:17:12 +0100}, biburl = {https://dblp.org/rec/journals/ijeis/Al-RefaieAB14.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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