BibTeX record journals/ijebr/ColtmanD07

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@article{DBLP:journals/ijebr/ColtmanD07,
  author       = {Tim Coltman and
                  Sara Dolnicar},
  title        = {{E-CRM} and Managerial Discretion},
  journal      = {Int. J. {E} Bus. Res.},
  volume       = {3},
  number       = {2},
  pages        = {41--56},
  year         = {2007},
  url          = {https://doi.org/10.4018/jebr.2007040104},
  doi          = {10.4018/JEBR.2007040104},
  timestamp    = {Mon, 26 Oct 2020 08:48:34 +0100},
  biburl       = {https://dblp.org/rec/journals/ijebr/ColtmanD07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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