| | |
@article{DBLP:journals/ijeb/LinH07,
author = {Chad Lin and
Yu-An Huang},
title = {An integrated framework for managing eCRM evaluation process},
journal = {IJEB},
volume = {5},
number = {4},
year = {2007},
pages = {340-359},
ee = {http://dx.doi.org/10.1504/IJEB.2007.014782},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
Last update 2009-06-10 CET by the DBLP Team — 
Data released under the ODC-BY 1.0 license — See also our legal information page