Cho06'

BibTeX

@article{DBLP:journals/ijeb/Cho06,
  author    = {Sung-Eui Cho},
  title     = {Characteristics of service processes and their implications
               in electronic commerce: a classification of intangible products},
  journal   = {IJEB},
  volume    = {4},
  number    = {1},
  year      = {2006},
  pages     = {83-98},
  ee        = {http://dx.doi.org/10.1504/IJEB.2006.009158},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}