DBLP BibTeX Record 'journals/ibmsj/Miles08'

@article{DBLP:journals/ibmsj/Miles08,
  author    = {Ian Miles},
  title     = {Patterns of innovation in service industries},
  journal   = {IBM Systems Journal},
  volume    = {47},
  number    = {1},
  year      = {2008},
  pages     = {115-128},
  ee        = {http://dx.doi.org/10.1147/sj.471.0115},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}