BibTeX record: journals/ibmsj/Miles08

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@article{DBLP:journals/ibmsj/Miles08,
  author    = {Ian Miles},
  title     = {Patterns of innovation in service industries},
  journal   = {{IBM} Systems Journal},
  year      = {2008},
  volume    = {47},
  number    = {1},
  pages     = {115--128},
  url       = {http://dx.doi.org/10.1147/sj.471.0115},
  doi       = {10.1147/sj.471.0115},
  timestamp = {Sun, 21 Sep 2014 08:20:53 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/ibmsj/Miles08},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}