DBLP Record 'journals/ibmsj/LudwigHJLKGRNS07'

BibTeX

@article{DBLP:journals/ibmsj/LudwigHJLKGRNS07,
  author    = {Heiko Ludwig and
               John Hogan and
               Rajesh Jaluka and
               David Loewenstern and
               Santhosh Kumaran and
               Allen Gilbert and
               Arijit Roy and
               Thirumal R. Nellutla and
               Maheswaran Surendra},
  title     = {Catalog-based service request management},
  journal   = {IBM Systems Journal},
  volume    = {46},
  number    = {3},
  year      = {2007},
  pages     = {531-548},
  ee        = {http://dx.doi.org/10.1147/sj.463.0531},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}