ViswanathanSSSFWZRDGKSVGM09'

@article{DBLP:journals/ibmrd/ViswanathanSSSFWZRDGKSVGM09,
  author    = {Mahesh Viswanathan and
               Hidayatullah Shaikh and
               Anca Sailer and
               Yang Song and
               Xing Fang and
               Yu Hui Wu and
               Zhi Le Zou and
               Kishore P. Reddy and
               Abhijit Deshmukh and
               Manish Gupta and
               Bharat Krishnamurthy and
               Manish Sethi and
               Balaji Viswanathan and
               Joseph G. Gulla and
               Fouad Matar},
  title     = {ERMIS: Designing, developing, and delivering a remote managed
               infrastructure services solution},
  journal   = {IBM Journal of Research and Development},
  volume    = {53},
  number    = {6},
  year      = {2009},
  pages     = {8},
  ee        = {http://dx.doi.org/10.1147/JRD.2009.5429036},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}