BibTeX record journals/ibmrd/Tagg09

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@article{DBLP:journals/ibmrd/Tagg09,
  author       = {Bradley S. Tagg},
  title        = {The {IBM} Services Connection: Service delivery through self-service
                  portal technologies},
  journal      = {{IBM} J. Res. Dev.},
  volume       = {53},
  number       = {6},
  pages        = {3},
  year         = {2009},
  url          = {https://doi.org/10.1147/JRD.2009.5429031},
  doi          = {10.1147/JRD.2009.5429031},
  timestamp    = {Fri, 13 Mar 2020 10:54:12 +0100},
  biburl       = {https://dblp.org/rec/journals/ibmrd/Tagg09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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