BibTeX record journals/iando/ZazaJA21

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@article{DBLP:journals/iando/ZazaJA21,
  author       = {Sam Zaza and
                  Iris A. Junglas and
                  Deborah J. Armstrong},
  title        = {Who needs the help desk? Tackling one's own technological problem
                  via self {IT} service},
  journal      = {Inf. Organ.},
  volume       = {31},
  number       = {3},
  pages        = {100367},
  year         = {2021},
  url          = {https://doi.org/10.1016/j.infoandorg.2021.100367},
  doi          = {10.1016/J.INFOANDORG.2021.100367},
  timestamp    = {Mon, 05 Feb 2024 20:25:17 +0100},
  biburl       = {https://dblp.org/rec/journals/iando/ZazaJA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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