BibTeX record journals/iam/WuDWW20

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@article{DBLP:journals/iam/WuDWW20,
  author       = {Hong Wu and
                  Zhaohua Deng and
                  Bin Wang and
                  Tailai Wu},
  title        = {Online service qualities in the multistage process and patients' compliments:
                  {A} transaction cycle perspective},
  journal      = {Inf. Manag.},
  volume       = {57},
  number       = {5},
  pages        = {103230},
  year         = {2020},
  url          = {https://doi.org/10.1016/j.im.2019.103230},
  doi          = {10.1016/J.IM.2019.103230},
  timestamp    = {Tue, 07 May 2024 20:24:53 +0200},
  biburl       = {https://dblp.org/rec/journals/iam/WuDWW20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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