BibTeX record journals/iam/WangH07

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@article{DBLP:journals/iam/WangH07,
  author       = {Fang Wang and
                  Milena M. Head},
  title        = {How can the Web help build customer relationships?: An empirical study
                  on e-tailing},
  journal      = {Inf. Manag.},
  volume       = {44},
  number       = {2},
  pages        = {115--129},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.im.2006.10.008},
  doi          = {10.1016/J.IM.2006.10.008},
  timestamp    = {Thu, 20 Feb 2020 15:43:38 +0100},
  biburl       = {https://dblp.org/rec/journals/iam/WangH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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