BibTeX record journals/iam/LiM12

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@article{DBLP:journals/iam/LiM12,
  author       = {Liang Li and
                  Ji{-}Ye Mao},
  title        = {The effect of {CRM} use on internal sales management control: An alternative
                  mechanism to realize {CRM} benefits},
  journal      = {Inf. Manag.},
  volume       = {49},
  number       = {6},
  pages        = {269--277},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.im.2012.09.005},
  doi          = {10.1016/J.IM.2012.09.005},
  timestamp    = {Thu, 20 Feb 2020 15:43:57 +0100},
  biburl       = {https://dblp.org/rec/journals/iam/LiM12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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