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BibTeX record journals/hmd/Zellner08
@article{DBLP:journals/hmd/Zellner08, author = {Gregor Zellner}, title = {Identifizierung und Gestaltung neuer CRM-Prozesse}, journal = {{HMD} Prax. Wirtsch.}, volume = {259}, pages = {32--41}, year = {2008}, url = {http://www.dpunkt.de/hmdissues/259/03.php}, doi = {10.1007/BF03341172}, timestamp = {Fri, 27 Nov 2020 12:33:54 +0100}, biburl = {https://dblp.org/rec/journals/hmd/Zellner08.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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