DBLP Record 'journals/hmd/Meier04'

BibTeX

@article{DBLP:journals/hmd/Meier04,
  author    = {Andreas Meier},
  title     = {Citizen Relationship Management - Ein Online-Kommunikationsmodell
               f{\"u}r B{\"u}rgerinnen und B{\"u}rger},
  journal   = {HMD - Praxis Wirtschaftsinform.},
  volume    = {235},
  year      = {2004},
  ee        = {http://hmd.dpunkt.de/235/08.html},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}