BibTeX record journals/hmd/KemperHP04

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@article{DBLP:journals/hmd/KemperHP04,
  author       = {Hans{-}Georg Kemper and
                  Evangelos Hadjicharalambous and
                  J{\"{o}}rg Paschke},
  title        = {IT-Servicemanagement in deutschen Unternehmen - Ergebnisse einer empirischen
                  Studie zu {ITIL}},
  journal      = {{HMD} Prax. Wirtsch.},
  volume       = {237},
  year         = {2004},
  url          = {http://www.dpunkt.de/hmdissues/237/02.php},
  timestamp    = {Fri, 27 Nov 2020 12:33:35 +0100},
  biburl       = {https://dblp.org/rec/journals/hmd/KemperHP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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