BibTeX record journals/hmd/FioreTB20

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@article{DBLP:journals/hmd/FioreTB20,
  author       = {Dario Fiore and
                  Christian Thiel and
                  Matthias Baldauf},
  title        = {Potenziale von Chatbots f{\"{u}}r den innerbetrieblichen IT-Support},
  journal      = {{HMD} Prax. Wirtsch.},
  volume       = {57},
  number       = {1},
  pages        = {77--88},
  year         = {2020},
  url          = {https://doi.org/10.1365/s40702-019-00578-7},
  doi          = {10.1365/S40702-019-00578-7},
  timestamp    = {Wed, 07 Jun 2023 08:04:10 +0200},
  biburl       = {https://dblp.org/rec/journals/hmd/FioreTB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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