DBLP Record 'journals/hmd/BohlenJ06'

BibTeX

@article{DBLP:journals/hmd/BohlenJ06,
  author    = {Martin B{\"o}hlen and
               Reinhard Jung},
  title     = {Effektives Customer Relationship Management durch Intermediation},
  journal   = {HMD - Praxis Wirtschaftsinform.},
  volume    = {252},
  year      = {2006},
  ee        = {http://hmd.dpunkt.de/252/10.html},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}