Introducing a process manager in healthcare: an experience report.

Erik Perjons Benkt Wangler Jaana Wäyrynen Rose-Marie Åhlfeldt Introducing a process manager in healthcare: an experience report. 45-61 2005 11 Health Informatics Journal 1 http://dx.doi.org/10.1177/1460458205050685 db/journals/hij/hij11.html#PerjonsWWA05