BibTeX record journals/hf/SchumacherHS95

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@article{DBLP:journals/hf/SchumacherHS95,
  author       = {Robert M. Schumacher Jr. and
                  Mary L. Hardzinski and
                  Amy L. Schwartz},
  title        = {Increasing the Usability of Interactive Voice Response Systems: Research
                  and Guidelines for Phone-Based Interfaces},
  journal      = {Hum. Factors},
  volume       = {37},
  number       = {2},
  pages        = {251--264},
  year         = {1995},
  url          = {https://doi.org/10.1518/001872095779064672},
  doi          = {10.1518/001872095779064672},
  timestamp    = {Thu, 04 Jun 2020 19:44:03 +0200},
  biburl       = {https://dblp.org/rec/journals/hf/SchumacherHS95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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