BibTeX record journals/giq/LeeLLC21

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@article{DBLP:journals/giq/LeeLLC21,
  author       = {Hong Joo Lee and
                  Minsik Lee and
                  Habin Lee and
                  Ruth Angelie Cruz},
  title        = {Mining service quality feedback from social media: {A} computational
                  analytics method},
  journal      = {Gov. Inf. Q.},
  volume       = {38},
  number       = {2},
  pages        = {101571},
  year         = {2021},
  url          = {https://doi.org/10.1016/j.giq.2021.101571},
  doi          = {10.1016/J.GIQ.2021.101571},
  timestamp    = {Sat, 09 Apr 2022 12:27:53 +0200},
  biburl       = {https://dblp.org/rec/journals/giq/LeeLLC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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