BibTeX record journals/giq/ChatfieldR18b

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@article{DBLP:journals/giq/ChatfieldR18b,
  author       = {Akemi Takeoka Chatfield and
                  Christopher G. Reddick},
  title        = {Customer agility and responsiveness through big data analytics for
                  public value creation: {A} case study of Houston 311 on-demand services},
  journal      = {Gov. Inf. Q.},
  volume       = {35},
  number       = {2},
  pages        = {336--347},
  year         = {2018},
  url          = {https://doi.org/10.1016/j.giq.2017.11.002},
  doi          = {10.1016/J.GIQ.2017.11.002},
  timestamp    = {Wed, 19 Feb 2020 14:16:56 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/ChatfieldR18b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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