<?xml version="1.0"?>
<dblp>
<article key="journals/expert/YanWD04" mdate="2011-10-26">
<author>Lian Yan</author>
<author>Richard H. Wolniewicz</author>
<author>Robert H. Dodier</author>
<title>Predicting Customer Behavior in Telecommunications.</title>
<pages>50-58</pages>
<year>2004</year>
<volume>19</volume>
<journal>IEEE Intelligent Systems</journal>
<number>2</number>
<ee>http://doi.ieeecomputersociety.org/10.1109/MIS.2004.1274911</ee>
<url>db/journals/expert/expert19.html#YanWD04</url>
</article>
</dblp>
