Gary Klein David D. Woods Jeffrey M. Bradshaw Robert R. Hoffman Paul J. Feltovich Ten Challenges for Making Automation a "Team Player" in Joint Human-Agent Activity. 91-95 2004 19 IEEE Intelligent Systems 6 http://doi.ieeecomputersociety.org/10.1109/MIS.2004.74 db/journals/expert/expert19.html#KleinWBHF04