IsardOMA03'

@article{DBLP:journals/expert/IsardOMA03,
  author    = {Amy Isard and
               Jon Oberlander and
               Colin Matheson and
               Ion Androutsopoulos},
  title     = {Speaking the Users' Languages},
  journal   = {IEEE Intelligent Systems},
  volume    = {18},
  number    = {1},
  year      = {2003},
  pages     = {40-45},
  ee        = {http://doi.ieeecomputersociety.org/10.1109/MIS.2003.1179192},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}