A process-oriented ontology-based knowledge management system for facilitating operational procedures in public administration.

Ioannis Savvas Nick Bassiliades A process-oriented ontology-based knowledge management system for facilitating operational procedures in public administration. 4467-4478 2009 36 Expert Syst. Appl. 3 http://dx.doi.org/10.1016/j.eswa.2008.05.022 db/journals/eswa/eswa36.html#SavvasB09