<?xml version="1.0"?>
<dblp>
<article key="journals/eswa/RohAH05" mdate="2006-07-04">
<author>Tae Hyup Roh</author>
<author>Cheol Kyung Ahn</author>
<author>Ingoo Han</author>
<title>The priority factor model for customer relationship management system success.</title>
<pages>641-654</pages>
<year>2005</year>
<volume>28</volume>
<journal>Expert Syst. Appl.</journal>
<number>4</number>
<ee>http://dx.doi.org/10.1016/j.eswa.2004.12.021</ee>
<url>db/journals/eswa/eswa28.html#RohAH05</url>
</article>
</dblp>
