A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan.

Amy H. I. Lee Wen-Chin Chen Ching-Jan Chang A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan. 96-107 2008 34 Expert Syst. Appl. 1 http://dx.doi.org/10.1016/j.eswa.2006.08.022 db/journals/eswa/eswa34.html#LeeCC08