DBLP BibTeX Record 'journals/eswa/LariviereP05a'

@article{DBLP:journals/eswa/LariviereP05a,
  author    = {Bart Larivi{\`e}re and
               Dirk Van den Poel},
  title     = {Investigating the post-complaint period by means of survival
               analysis},
  journal   = {Expert Syst. Appl.},
  volume    = {29},
  number    = {3},
  year      = {2005},
  pages     = {667-677},
  ee        = {http://dx.doi.org/10.1016/j.eswa.2005.04.035},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}