Su-Yeon Kim Tae-Soo Jung Eui-Ho Suh Hyun-Seok Hwang Customer segmentation and strategy development based on customer lifetime value: A case study. 101-107 2006 31 Expert Syst. Appl. 1 http://dx.doi.org/10.1016/j.eswa.2005.09.004 db/journals/eswa/eswa31.html#KimJSH06