BibTeX record journals/eswa/ChiuCYH11

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@article{DBLP:journals/eswa/ChiuCYH11,
  author       = {Shao{-}I Chiu and
                  Ching{-}Chan Cheng and
                  Tieh{-}Min Yen and
                  Hsiu{-}Yuan Hu},
  title        = {Preliminary research on customer satisfaction models in Taiwan: {A}
                  case study from the automobile industry},
  journal      = {Expert Syst. Appl.},
  volume       = {38},
  number       = {8},
  pages        = {9780--9787},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.eswa.2011.01.172},
  doi          = {10.1016/J.ESWA.2011.01.172},
  timestamp    = {Sat, 30 Sep 2023 10:12:54 +0200},
  biburl       = {https://dblp.org/rec/journals/eswa/ChiuCYH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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