BibTeX record journals/eswa/ChenWC22

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@article{DBLP:journals/eswa/ChenWC22,
  author       = {Hung{-}Ming Chen and
                  Hung{-}Yi Wu and
                  Pih{-}Shuw Chen},
  title        = {Innovative service model of information services based on the sustainability
                  balanced scorecard: Applied integration of the fuzzy Delphi method,
                  Kano model, and {TRIZ}},
  journal      = {Expert Syst. Appl.},
  volume       = {205},
  pages        = {117601},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.eswa.2022.117601},
  doi          = {10.1016/J.ESWA.2022.117601},
  timestamp    = {Sun, 12 Nov 2023 02:16:53 +0100},
  biburl       = {https://dblp.org/rec/journals/eswa/ChenWC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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