BibTeX record journals/eswa/BenoitP12

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@article{DBLP:journals/eswa/BenoitP12,
  author       = {Dries F. Benoit and
                  Dirk Van den Poel},
  title        = {Improving customer retention in financial services using kinship network
                  information},
  journal      = {Expert Syst. Appl.},
  volume       = {39},
  number       = {13},
  pages        = {11435--11442},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.eswa.2012.04.016},
  doi          = {10.1016/J.ESWA.2012.04.016},
  timestamp    = {Tue, 06 Jun 2017 22:26:13 +0200},
  biburl       = {https://dblp.org/rec/journals/eswa/BenoitP12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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