<?xml version="1.0"?>
<dblp>
<article key="journals/eor/TerziovskiPS03" mdate="2007-04-30">
<author>Mil&#233; Terziovski</author>
<author>Damien Power</author>
<author>Amrik S. Sohal</author>
<title>The longitudinal effects of the ISO 9000 certification process on business performance.</title>
<pages>580-595</pages>
<year>2003</year>
<volume>146</volume>
<journal>European Journal of Operational Research</journal>
<number>3</number>
<ee>http://dx.doi.org/10.1016/S0377-2217(02)00252-7</ee>
<url>db/journals/eor/eor146.html#TerziovskiPS03</url>
</article>
</dblp>
