@article{DBLP:journals/eor/MarquezBG04,
  author    = {Adolfo Crespo Marquez and
               Carmine Bianchi and
               Jatinder N. D. Gupta},
  title     = {Operational and financial effectiveness of e-collaboration
               tools in supply chain integration},
  journal   = {European Journal of Operational Research},
  volume    = {159},
  number    = {2},
  year      = {2004},
  pages     = {348-363},
  ee        = {http://dx.doi.org/10.1016/j.ejor.2003.08.020},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}