BibTeX record journals/eor/LandrumP04

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@article{DBLP:journals/eor/LandrumP04,
  author       = {Hollis T. Landrum and
                  Victor R. Prybutok},
  title        = {A service quality and success model for the information service industry},
  journal      = {Eur. J. Oper. Res.},
  volume       = {156},
  number       = {3},
  pages        = {628--642},
  year         = {2004},
  url          = {https://doi.org/10.1016/S0377-2217(03)00125-5},
  doi          = {10.1016/S0377-2217(03)00125-5},
  timestamp    = {Fri, 21 Feb 2020 13:18:40 +0100},
  biburl       = {https://dblp.org/rec/journals/eor/LandrumP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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