BibTeX record journals/eor/JouiniPKD10

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@article{DBLP:journals/eor/JouiniPKD10,
  author       = {Oualid Jouini and
                  Auke Pot and
                  Ger Koole and
                  Yves Dallery},
  title        = {Online scheduling policies for multiclass call centers with impatient
                  customers},
  journal      = {Eur. J. Oper. Res.},
  volume       = {207},
  number       = {1},
  pages        = {258--268},
  year         = {2010},
  url          = {https://doi.org/10.1016/j.ejor.2010.02.036},
  doi          = {10.1016/J.EJOR.2010.02.036},
  timestamp    = {Fri, 21 Feb 2020 13:20:02 +0100},
  biburl       = {https://dblp.org/rec/journals/eor/JouiniPKD10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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