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DBLP BibTeX Record 'journals/eor/GuoZ09'

@article{DBLP:journals/eor/GuoZ09,
  author    = {Pengfei Guo and
               Paul H. Zipkin},
  title     = {The effects of the availability of waiting-time information
               on a balking queue},
  journal   = {European Journal of Operational Research},
  volume    = {198},
  number    = {1},
  year      = {2009},
  pages     = {199-209},
  ee        = {http://dx.doi.org/10.1016/j.ejor.2008.07.035},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}