BibTeX record: journals/eor/GuoZ09

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@article{DBLP:journals/eor/GuoZ09,
  author    = {Pengfei Guo and
               Paul H. Zipkin},
  title     = {The effects of the availability of waiting-time information on a balking
               queue},
  journal   = {European Journal of Operational Research},
  year      = {2009},
  volume    = {198},
  number    = {1},
  pages     = {199--209},
  url       = {http://dx.doi.org/10.1016/j.ejor.2008.07.035},
  doi       = {10.1016/j.ejor.2008.07.035},
  timestamp = {Tue, 30 Sep 2014 18:04:44 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/eor/GuoZ09},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}