BibTeX record journals/eor/GrigoroudisS04

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@article{DBLP:journals/eor/GrigoroudisS04,
  author       = {Evangelos Grigoroudis and
                  Yannis Siskos},
  title        = {A survey of customer satisfaction barometers: Some results from the
                  transportation-communications sector},
  journal      = {Eur. J. Oper. Res.},
  volume       = {152},
  number       = {2},
  pages        = {334--353},
  year         = {2004},
  url          = {https://doi.org/10.1016/S0377-2217(03)00028-6},
  doi          = {10.1016/S0377-2217(03)00028-6},
  timestamp    = {Fri, 21 Feb 2020 13:20:02 +0100},
  biburl       = {https://dblp.org/rec/journals/eor/GrigoroudisS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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