GrigoroudisLMPT08'

BibTeX

@article{DBLP:journals/eor/GrigoroudisLMPT08,
  author    = {Evangelos Grigoroudis and
               Charalambos Litos and
               Vassilis Moustakis and
               Yannis Politis and
               Loukas Tsironis},
  title     = {The assessment of user-perceived web quality: Application
               of a satisfaction benchmarking approach},
  journal   = {European Journal of Operational Research},
  volume    = {187},
  number    = {3},
  year      = {2008},
  pages     = {1346-1357},
  ee        = {http://dx.doi.org/10.1016/j.ejor.2006.09.017},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}