<?xml version="1.0"?>
<dblp>
<article key="journals/eor/ChenB09" mdate="2009-01-19">
<author>Jing Chen</author>
<author>Peter C. Bell</author>
<title>The impact of customer returns on pricing and order decisions.</title>
<pages>280-295</pages>
<year>2009</year>
<volume>195</volume>
<journal>European Journal of Operational Research</journal>
<number>1</number>
<ee>http://dx.doi.org/10.1016/j.ejor.2008.01.030</ee>
<url>db/journals/eor/eor195.html#ChenB09</url>
</article>
</dblp>
