ChenB09'

BibTeX

@article{DBLP:journals/eor/ChenB09,
  author    = {Jing Chen and
               Peter C. Bell},
  title     = {The impact of customer returns on pricing and order decisions},
  journal   = {European Journal of Operational Research},
  volume    = {195},
  number    = {1},
  year      = {2009},
  pages     = {280-295},
  ee        = {http://dx.doi.org/10.1016/j.ejor.2008.01.030},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}