BibTeX record journals/eg/ChuYC08

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@article{DBLP:journals/eg/ChuYC08,
  author       = {Pin{-}Yu Chu and
                  Shang{-}Ching Yeh and
                  Meng{-}Chieh Chuang},
  title        = {Reengineering municipality citizen electronic complaint system through
                  citizen relationship management},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {5},
  number       = {3},
  pages        = {288--309},
  year         = {2008},
  url          = {https://doi.org/10.1504/EG.2008.018876},
  doi          = {10.1504/EG.2008.018876},
  timestamp    = {Sat, 25 Apr 2020 13:59:53 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/ChuYC08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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