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BibTeX record journals/ecra/CuiZPC18
@article{DBLP:journals/ecra/CuiZPC18, author = {Yubao Cui and Xuehe Zhang and Xiaobao Peng and Jianxun Chu}, title = {How to use apology and compensation to repair competence-versus integrity-based trust violations in e-commerce}, journal = {Electron. Commer. Res. Appl.}, volume = {32}, pages = {37--48}, year = {2018}, url = {https://doi.org/10.1016/j.elerap.2018.11.001}, doi = {10.1016/J.ELERAP.2018.11.001}, timestamp = {Thu, 14 Oct 2021 08:56:58 +0200}, biburl = {https://dblp.org/rec/journals/ecra/CuiZPC18.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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