BibTeX record journals/ecra/ChakrabortySM22

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@article{DBLP:journals/ecra/ChakrabortySM22,
  author       = {Aindrila Chakraborty and
                  Ramesh Shankar and
                  James R. Marsden},
  title        = {An empirical analysis of consumer-unfriendly E-commerce terms of service
                  agreements: Implications for customer satisfaction and business survival},
  journal      = {Electron. Commer. Res. Appl.},
  volume       = {53},
  pages        = {101151},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.elerap.2022.101151},
  doi          = {10.1016/J.ELERAP.2022.101151},
  timestamp    = {Tue, 28 Jun 2022 21:08:11 +0200},
  biburl       = {https://dblp.org/rec/journals/ecra/ChakrabortySM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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