Trust-Based Facilitator: Handling Word-of-Mouth Trust for Agent-Based E-Commerce.

Chihiro Ono Satoshi Nishiyama Keesoo Kim Boyd C. Paulson Jr. Mark R. Cutkosky Charles J. Petrie Trust-Based Facilitator: Handling Word-of-Mouth Trust for Agent-Based E-Commerce. 201-220 2003 3 Electronic Commerce Research 3-4 http://dx.doi.org/10.1023/A:1023422922380 db/journals/ecr/ecr3.html#OnoNKPCP03