<?xml version="1.0"?>
<dblp>
<article key="journals/dss/QuZL08" mdate="2009-10-01">
<author>Zhe Qu</author>
<author>Han Zhang</author>
<author>Haizheng Li</author>
<title>Determinants of online merchant rating: Content analysis of consumer comments about Yahoo merchants.</title>
<pages>440-449</pages>
<year>2008</year>
<volume>46</volume>
<journal>Decision Support Systems</journal>
<number>1</number>
<ee>http://dx.doi.org/10.1016/j.dss.2008.08.004</ee>
<url>db/journals/dss/dss46.html#QuZL08</url>
</article>
</dblp>
