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BibTeX record journals/dss/PanTL06
@article{DBLP:journals/dss/PanTL06, author = {Shan Ling Pan and Chee{-}Wee Tan and Eric Tze Kuan Lim}, title = {Customer relationship management {(CRM)} in e-government: a relational perspective}, journal = {Decis. Support Syst.}, volume = {42}, number = {1}, pages = {237--250}, year = {2006}, url = {https://doi.org/10.1016/j.dss.2004.12.001}, doi = {10.1016/J.DSS.2004.12.001}, timestamp = {Tue, 21 Mar 2023 21:10:41 +0100}, biburl = {https://dblp.org/rec/journals/dss/PanTL06.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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