BibTeX record journals/dss/LiuLX13

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@article{DBLP:journals/dss/LiuLX13,
  author       = {Alfred Zhu Liu and
                  Hongju Liu and
                  Sean Xin Xu},
  title        = {How do competitive environments moderate {CRM} value?},
  journal      = {Decis. Support Syst.},
  volume       = {56},
  pages        = {462--473},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.dss.2012.11.003},
  doi          = {10.1016/J.DSS.2012.11.003},
  timestamp    = {Thu, 20 Feb 2020 17:55:32 +0100},
  biburl       = {https://dblp.org/rec/journals/dss/LiuLX13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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